Returns & Exchanges
- Returns are free (first return and first exchange only)
- You have 30 business days to make your return from the delivery of the product.
- Shipping costs are not refundable. We will refund returned items but not shipping costs (if paid).
- The refund will be made once the product arrives at our facilities. You will receive it in your bank account within 14 business days from the date we make the refund (these deadlines may be extended on dates with many sales: Black Friday, Christmas, etc.).
- IMPORTANT RETURNS ON SWIMSUITS AND BIKINIS:For reasons of hygiene and health, there are restrictions on the return of intimate products such as swimsuits and bikinis. Swimwear will arrive with a hygiene safety sticker in your order, so that you can try them on without the fabric coming into direct contact with your skin. In the event of a return, this product cannot be returned without this hygiene sticker.
REMEMBER: the product you return must be in perfect condition, with its original packaging and label. Otherwise, we will not refund your money.